Profile
Results-driven Virtual Assistant with proven expertise supporting executives and international teams in fast-paced, remote environments. Adept at managing complex calendars, inboxes, and sensitive documentation with the utmost discretion. Bilingual (English/Spanish) communicator skilled in customer service, digital operations, and remote team coordination across multiple time zones. Highly proficient with CRM platforms, Google Workspace, Slack, and modern productivity tools.
Experience
Virtual Assistant
Starboard Group | Miami, FL, USA
May 2025 - Jul 2025 (Remote)
- Delivered high-level administrative and operational support to international clients in legal, hospitality, and event sectors
- Managed executive calendars, inboxes, and sensitive documentation, ensuring seamless day-to-day operations
- Utilized CRM platforms (GoHighLevel, Zoho Books, QuickBooks, IBM Notes) to streamline workflows
- Coordinated remote teams across multiple time zones, facilitating real-time communication via Slack, Zoom, and email
Assistant Retail Manager
Starboard Cruise Service | Celebrity Equinox
Nov 2024 - May 2025
- Oversaw daily operations and remote coordination of inventory management and digital sales tracking
- Led cross-functional, multicultural teams, demonstrating strong virtual collaboration skills
- Achieved 30% sales growth through strategic digital marketing and online promotional campaigns
- Handled confidential information and sensitive guest requests with discretion and professionalism
Remote Front and Back End Developer
Self-Employed
Jul 2021 - Feb 2024
- Developed and maintained web applications for international clients, ensuring responsive design
- Managed client relationships virtually, delivering projects on time and within scope
- Collaborated with distributed teams using version control (Git) and project management tools
- Handled sensitive client data and project documentation with discretion
Luxury Sales Specialist
Starboard Cruise Service | Celebrity Equinox
Apr 2024 - Oct 2024
- Specialized in luxury product sales, delivering personalized service to a global clientele through digital and in-person channels
- Conducted virtual seminars and public speaking engagements as part of daily responsibilities
- Enhanced customer engagement through digital communication and CRM tracking
- Managed client data and sales records with accuracy and confidentiality
Sales Associate
Starboard Cruise Service | Norwegian Cruise Line, NCL Sun
Dec 2020 - Jun 2021
- Fostered a welcoming environment for international guests, addressing inquiries and resolving issues promptly both in-person and via digital channels
- Participated in digital promotions and sales events, driving revenue and guest engagement
- Maintained accurate records and managed sensitive guest information with confidentiality
Fitness Instructor
One Spa World | Royal Caribbean Cruise Line
Jan 2017 - Feb 2020
- Delivered group and individual fitness instruction, leveraging digital scheduling and communication tools
- Maintained high levels of guest satisfaction through personalized service and motivational support
- Managed class schedules, client data, and feedback using digital platforms
Education
Education Degree
UCASAL | Salta, Argentina
2011 - 2012
College Sport Teacher
UCASAL | Salta, Argentina
2011 - 2012
Certifications
Google Cybersecurity
Comprehensive training in cybersecurity fundamentals and threat detection
Time Management Fundamentals
LinkedIn Learning course by Dave Crenshaw
Digital Marketing & E-commerce
Google-authorized course covering digital marketing strategies
Account Management & Sales Force
Strategic account management and sales optimization